ASK AWAY!
expert Services
Shoe Cleaning & Restoration Services
What is Shoozas Studio?
Shoozas Studio is our online service for shoe cleanings and restorations. Mail-in your shoes to our Studio for a professional service. Free shipping both ways.
Our team of shoe experts know and love shoes. We will take good care of yours and return them home looking like new.
How does it work?
Just follow these 3 simple steps:
1- Choose your service: Select from our Shoozas Studio services menu. Need help? Ask our shoe experts!
2- Select quantity of pairs: Select 1, 2, or 3 pairs to mail-in. Remember, the more pairs you send, the more $ you save!
3- Complete your order: You're all set! We'll send you a prepaid label to ship your shoes to our studio. Our team of professional cleaners will work on your shoes. and send them back for free!
What type of shoe services do you offer?
As of now, we offer three types of shoe cleaning services and two types of restoration services:
Shoe Cleaning Services:
1- Basic Cleaning Service
2- Standard Cleaning Service
3- Premium Cleaning Service
Shoe Restoration Services:
Can you help me choose the right service?
Yes! Our shoe experts are here to help. Describe the condition of your shoe and attach pictures here and we'll help you select the right service from our menu.
How much does the shipping for services cost?
Shipping costs on all our Shoozas Studio services orders are completely free both ways. Yes, you heard that right!
Shipping cost to our Studio? FREE
Shipping cost back to you? FREE
Do you accept in-bulk shipments?
Yes! You have the option to send 1, 2 or 3 pairs of shoes to our Studio per order. The best part? Free shipping both ways on any of the three quantities!
We also accept bigger orders (more than 3 pairs). Please email us for a quote.
Can I subscribe to Shoozas Studio for recurrent services?
Yes! Our subscription plan is currently available for our cleaning services only.
If you subscribe to one of our services, you will automatically receive 15% off every order. You will receive a notification every 1 or 2 months, based on your selection, to send us your selected quantity of pairs.
You can cancel for free anytime.
products
Signature Kit
Is this the right product for you?
This is our "must-have" kit. A perfect pick for those with shoes that require frequent cleaning and maintenance.
What makes our Signature Kit stand out is how incredibly quick and easy it is to use. We've designed it to make clean-up a breeze. Plus, our quick-dry formula means your shoes will be good to go in just a matter of minutes. Athletes, adventurers, parents of young children, this kit is for you!
How to use your Signature Kit?
Follow the Shoozas Method. Learn how here.
What's included in the Signature Kit?
The kit includes:
-5 Oz. premium foam cleaner
-Cleaning mat
-All-purpose shoe brush
-Microfiber towel
Is the Foam Cleaner safe for all materials?
Our non-toxic foam cleaner is made from coconut oil derivatives. It works best on leather, plastic, rubber, soles. Also safe on canvas, cotton, knit, mesh, nylon, vinyl.
What is the Cleaning Mat for?
Our mat is the first ever portable shoe cleaning station. It protects counters and allows for a quick clean-up. It is waterproof and foldable. Clean your shoes anywhere without making a mess. Just wipe or rinse clean after using!
What is the All-purpose Brush for?
The all-purpose brush is your ultimate cleaning buddy! It's incredibly versatile and designed to handle a wide range of materials with ease.
It is gentle on delicate materials and also a tough warrior against stubborn stains. No need to worry about damaging any material – our all-purpose brush is engineered to clean effectively without causing harm.
The bristles are made from synthetic materials, we don't use animal hair ♥
How long for my shoes to dry?
Our foam is quick-dry and you don't need to add extra water when cleaning.
Just keep in mind that a deep clean (using a lot of foam) will require more drying time than a quick re-touch.
I have the kit and now I just need the foam. Can I buy it separately?
Of course! You can get our foam cleaner refill here.
The Microfiber Towel ends up very dirty. What do I do with it?
Good! That means your shoes end up clean.
Our microfiber towel is machine washable and looong-lasting. You can also choose to wash it by hand and use it again and again ♻️
Do Shoozas products remove yellowing from white soles?
The yellowing you're noticing could be due to oxidation, a chemical reaction that causes certain materials to yellow. In such cases, our liquid cleaner won't be effective since it can't address oxidation. On the bright side, at least now you know what oxidation is! 😎
Shoozas Studio offers de-yellowing restoration services performed by professionals.
Is this the right product for you?
Our In-depth Kit is the ideal choice for cleaning washable and porous materials. If you're seeking a detailed and thorough clean, this kit is the perfect pick.
What sets it apart is its superior effectiveness, as the liquid deeply penetrates fabric fibers, effortlessly lifting up dirt and grime. It's our most complete kit, ensuring exceptional cleaning results.
Best for canvas, cotton, knit, mesh. Also safe on: leather, nylon, plastic, rubber, vinyl.
How to use your In-depth Kit?
Follow the Shoozas Method. Learn howhere.
What's included in the In-depth Kit?
The In-depth Kit includes:
-4 Oz. liquid cleaner
-Cleaning bowl
-Cleaning mat
-All-purpose shoe brush
-Stiff shoe brush
-Microfiber towel
Is the Liquid Cleaner safe for all materials?
Our non-toxic liquid cleaner is made from coconut oil derivatives. It is best for canvas, cotton, knit, mesh. Also safe on leather, nylon, plastic, rubber, vinyl.
What is the Cleaning Mat for?
Our cleaning mat is the world's first portable shoe cleaning station. Designed to protect counters and facilitate quick clean-ups, it's waterproof and foldable for easy use anywhere. Enjoy mess-free shoe cleaning – simply wipe or rinse clean after use!
What are the All-purpose and Stiff brushes used for?
Our stiff brush is designed for cleaning soles, while the all-purpose brush is perfect for cleaning uppers. Both of our brushes have synthetic bristles, ensuring they are cruelty-free and not made from animal hair. ♥️
How long for my shoes to dry?
Shoes may take up to 2 days to fully dry. Try the Shoozas Foam Cleaner as a quick-dry alternative.
The microfiber towel ends up very dirty. What do I do with it?
Great! That means your shoes end up clean.
Our microfiber towel is machine washable and looong-lasting. You can also choose to wash it by hand and use it again and again ♻️
Do Shoozas products remove yellowing from white soles?
The yellowing you're noticing could be due to oxidation, a chemical reaction that causes certain materials to yellow. In such cases, our liquid cleaner won't be effective since it can't address oxidation. On the bright side, at least now you know what oxidation is! 😎
Shoozas Studio offers de-yellowing restoration services performed by professionals.
Is this the right product for you?
The Travel Kit is perfect for those on the go! Compact, lightweight, and travel-friendly, it's your ideal companion for keeping shoes fresh anywhere you go.
What sets it apart is its convenience and portability without compromising quality or performance. No matter where life takes you – be it a business trip, a relaxing vacation, or your daily adventures – this kit seamlessly fits into your bag or luggage.
What's included in the Travel Kit?
The kit includes:
- 3.4 Oz. liquid cleaner
- All-purpose shoe brush
- Microfiber towel
- Travel cleaning bowl
- Travel pouch
Is the Liquid Cleaner safe for all materials?
Our non-toxic liquid cleaner is made from coconut oil derivatives. It is best for canvas, cotton, knit, mesh. Also safe on leather, nylon, plastic, rubber, vinyl.
What is the All-purpose Brush for?
The all-purpose brush is your ultimate cleaning buddy! It's incredibly versatile and designed to handle a wide range of materials with ease.
It is gentle on delicate materials and also a tough warrior against stubborn stains. No need to worry about damaging any material – our all-purpose brush is engineered to clean effectively without causing harm.
The bristles are made from synthetic materials, we don't use animal hair ♥
How long for my shoes to dry?
Since we know you're on the move, we get that you want your shoes to be clean ASAP. Just a heads up, the wetter they are, the longer they'll take to dry. To speed things up, let them dry indoors in a well-ventilated spot and use a microfiber towel to get rid of extra water.
Keep in mind, it might take up to 2 days for porous materials (like mesh and knit) to be totally dry.
The Microfiber Towel ends up very dirty. What do I do with it?
Great! That means your shoes end up clean.
Our microfiber towel is machine washable and built to last, so you can use it over and over again. Since we know you're always on the go, you can also easily hand wash it—it's easier than you might think! Just let it air dry, and it'll be good to go for the next shoe cleaning session ♻️.
Do Shoozas products remove yellowing from white soles?
The yellowing you are noticing could be due to oxidation, a chemical reaction that causes certain materials to yellow. In such cases, our liquid cleaner won't be effective since it can't address oxidation. On the bright side, at least now you know what oxidation is! 😎
Shoozas Studio offers de-yellowing restoration services performed by professionals
Is this the right product for you?
This kit is specifically designed to restore the natural look and feel of your suede footwear and accessories.
What sets it apart is its focus on delicate materials. Unlike our other kits, it follows a dry cleaning approach, ensuring safe and effective cleaning without risking water damage.
How to use your Suede Kit?
Follow the Shoozas Method. Learn how here.
What's included in the Suede Kit?
The Suede Kit includes:
- Double-sided eraser
- Suede brush
What is the Suede Brush used for?
The Suede brush is used to clean delicate materials. Its soft and fine bristles are designed to reset the nap, giving your suede items that fresh and velvety appearance. This brush won't cause any damage as it's not too stiff for the delicate suede fibers.
The bristles are made from synthetic materials, we don't use animal hair ♥
What is the Suede Eraser used for?
Our suede eraser is a game-changer! It's double-sided, with a white end for general cleaning and a gray end for tackling stubborn stains. Whether it's scuffs, marks, or watermarks on your suede and nubuck shoes, this eraser will remove them without damaging the delicate nap.
What's the best way to clean shoes with a mix of suede and other materials?
For shoes with a mix of suede and other materials, we recommend using our Suede Kit in combination with either our Signature Kit or In-depth Kit.
Our Signature Kit is ideal for cleaning leather, plastic, rubber, and soles.
Our In-depth Kit is perfect for materials like mesh, knit, cotton, plastic, rubber, leather, and soles.
Remember to be cautious with the suede part and avoid getting it wet. If the suede is extremely dirty and cannot be cleaned with the dry method using the Suede Kit, you can try using our foam or liquid cleaner. After cleaning, make sure to let the shoes dry completely before using the suede brush to reset the nap.
Since suede is delicate, if you're unsure about cleaning it yourself, feel free to send your shoes to our studio for a professional service. We'll take great care of them!
Is this the right product for you?
Wipes are the most convenient way to refresh your shoes anytime, anywhere. Ideal for express & on-the-go cleanings. Perfect pick for those who want spotless shoes at all times.
Sneakerheads and professionals, you'll love these!
If you are looking for a more in depth clean, try our Signature Kit.
What's included in the Home & Away bundle?
15-wipes pack to keep at home, office or car.
10 Individually wrapped wipes to take with you on your daily adventures.
Why 2X cleaning power?
Shoozas wipes have scrubbing microdots on both sides for additional cleaning power.
Our wipes have increased dots density and height, and are specially designed to:
-Trap dirt from every direction.
-Clean the most hard to reach parts of your shoe.
Use the wipe to scrub dirty areas on uppers and midsoles and flip for additional cleaning power!
Are the wipes safe to use on all materials?
Wipes are safe on leather, canvas, nylon, vinyl, plastic, rubber and all midsoles. Do not use on nubuck or suede.
When to use the wipes?
Use them at home or on-the-go to:
- Remove dirt and stains from daily wear.
- Fight unexpected stains.
- Give your shoes a quick touch-up before heading out.
Is this the right product for you?
Daily wear can take a toll on your favorite shoes. Shoozas shield is the perfect pick for those who want their shoes to feel & look like new and to last for longer!
Is Shoozas Shield safer than aerosol?
Yes! Our formula is safe for you, your shoes, and the earth 🌎 It is water-based, propellant free and VOC free. Our unique sprayer dispenses a continuous mist, matching the even application of aerosol without the toxic chemicals.
Is Shoozas Shield safe on all materials?
Use on suede, nubuck, canvas, nylon, and more. For dyed suede, test a small area first and use with extra care. Do not use on patent leather or vinyl.
Repellent may darken color of suede and nubuck.
Is one coat of repellent enough?
We recommend applying two coats of repellent for best results. Two coats will create a strong shield to protect your shoes from water & stains.
Shoozas Shield protects shoes from light & medium liquid contact from daily wear. It does not protect shoes from intense liquid pressure or soaking.
How many pairs can I protect?
About 10-12 pairs (it will depend on the size of the shoes). Shoozas Shield is the market’s largest water repellent spray with 9.5 oz of hydrophobic formula.
Expect shield to fade with use. Re-apply every 5 weeks.
Do I need to re-apply?
Shoozas Shield needs to be re-applied every 5 weeks to ensure that shoes remain protected.
other
Shipping, Returns & Refunds (For Shoozas Products Only)
Do you offer worldwide shipping?
We ship to USA, Mexico, and Canada. We will offer worldwide shipping very soon!
How long for my order to arrive?
We know that you are excited to bring your shoes back to life! Our team moves fast to get our products to your doorstep as soon as possible.
We take between 1-2 days to process your order before shipping.
We offer free standard shipping and returns.
-Standard 5-7 Day Delivery (always Free)
-Expedited Shipping:
Next-Day Delivery
2-Day Delivery
3-Day Delivery
Expedited shipping time and pricing varies depending on the delivery address and speed selected at check-out.
How do I track my order?
As soon as you place your order, you'll receive an email confirmation with your order number and details.
Come back to your order page any time for updates on your shipment status.
You’ll get shipping and delivery updates by email. And you can choose to receive them by text as well.
If you created an account with us at the time of the purchase, log in at any time to check your order status.
How can I return my order?
Our priority is to improve the look and performance of your shoes. If for some reason, you are not happy with your purchase, we would be happy to offer a refund.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at hello@shoozas.com with your order details.
To be eligible for a return, you’ll need to provide your name, email, and order number.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
When will I receive my refund?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at hello@shoozas.com.