Shoe Cleaning Services
What is Shoozas Studio?
Shoozas Studio is our online service for shoe cleanings. Mail-in your shoes for a professional cleaning. Free shipping both ways.
Our team of shoe experts know and love shoes. We will take good care of yours and return them home looking like new.
Shoe restorations and customizations coming very soon!
How does it work?
Send your dirty shoes, we'll give them a professional clean. Just follow these 3 simple steps:
1- Select your service: Choose from our Shoozas Studio services menu.
2- Complete your order: Once you place your order, we will email you a pre-paid shipping label. Pack your shoes in a secure box, attach the label & ship them to our studio in Boston!
3- We'll take it from here: Our team of professional cleaners will take care of your shoes. We'll return them to you as good as new!
Can you help me choose the right service?
Yes! We are here to help.
Describe the condition of your shoe and attach pictures here and we'll help you select the right service from our menu.
Shipping, Returns & Refunds
Do you offer worldwide shipping?
We ship to USA, Mexico, and Canada. We will offer worldwide shipping very soon!
How long for my order to arrive?
We know that you are excited to bring your shoes back to life! Our team moves fast to get our products to your doorstep as soon as possible.
We take between 1-2 days to process your order before shipping.
We offer free standard shipping and returns.
-Standard 5-7 Day Delivery (Always Free)
Expedited shipping time and pricing varies depending on the delivery address and speed selected at check-out.
How do I track my order?
As soon as you place your order, you'll receive an email confirmation with your order number and details.
Come back to your order page any time for updates on your shipment status.
You’ll get shipping and delivery updates by email. And you can choose to receive them by text as well.
If you created an account with us at the time of the purchase, log in at any time to check your order status.
How can I return my order?
Our priority is to improve the look and performance of your shoes. If for some reason, you are not happy with your purchase, we would be happy to offer a refund.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at firstname.lastname@example.org with your order details.
To be eligible for a return, you’ll need to provide your name, email, and order number.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
When will I receive my refund?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.
What's included in the Signature Kit?
The kit includes:
-5 Oz. premium foam cleaner
-All-purpose shoe brush
-Premium reusable bag for easy storage & transport.
Is the Foam Cleaner safe for all materials?
Our foam is made from coconut oil derivatives and works on all materials: Canvas, Cloth, Cotton, Knit, Leather, PU Leather, Mesh, Plastic, Rubber, Vinyl.
How long for my shoes to dry?
Our foam is quick-dry and you don't need to add extra water when cleaning.
Just keep in mind that a deep clean (using a lot of foam) will require more drying time than a quick retouch.
What is the mat for?
Our mat is the first ever portable shoe cleaning station. It protects counters and allows for a quick clean-up. It is waterproof and foldable. Clean your shoes anywhere without making a mess. Just wipe or rinse clean after using!
Does Shoozas remove yellowing from white soles?
The yellowing that you are seeing might be the result of oxidation, a chemical reaction that causes some materials to turn yellow. If that's the case, our foam cleaner cannot help with oxidation. But hey, now you know what oxidation is 😎
I bought the kit and now I just need the foam. Can I buy it separately?
Of course! You can get a foam bottle refill here.
What is the all-purpose brush made of?
No animal hair ♥️ Our all-purpose brush has synthetic bristles. It's gentle on delicate fabrics and tough on dirt and stains.
The microfiber towel ends up VERY dirty. What do I do with it?
Good! That means your shoes end up clean 😃
Our microfiber towel is machine washable and looong-lasting. You can also choose to wash it by hand and use it again and again ♻️
Is this the right product for you?
Wipes are the most convenient way to refresh your shoes anytime, anywhere. Ideal for express & on-the-go cleanings. Perfect pick for those who want spotless shoes at all times.
Sneakerheads and professionals, you'll love these!
If you are looking for a more in depth clean, try our Signature Kit.
What's included in the Home & Away bundle?
15-wipes pack to keep at home, office or car.
10 Individually wrapped wipes to take with you on your daily adventures.
Why 2X cleaning power?
Shoozas wipes have scrubbing microdots on both sides & increased dot density for additional cleaning power.
Our wipes have dots with increased height and are specially designed to:
-Trap dirt from every direction.
-Clean the most hard to reach parts of your shoe.
Use the wipe to scrub dirty areas on uppers and midsoles and flip for additional cleaning power!
Are the wipes safe to use on all materials?
Wipes are safe on leather, canvas, nylon, vinyl, and all midsoles. Do not use on nubuck or suede.
When to use the wipes?
Use them at home or on-the-go to:
- Remove dirt and stains from daily wear.
- Fight unexpected stains.
- Give your shoes a quick touch-up before heading out.
Is this the right product for you?
Daily wear can take a toll on your favorite shoes. Shoozas shield is the perfect pick for those who want their shoes to feel & look like new and to last for longer!
Is Shoozas Shield safer than aerosol?
Yes! Our formula is safe for you, your shoes, and the earth. It is water-based, propellant free and VOC free. Our unique sprayer dispenses a continuous mist, matching the even application of aerosol without the toxic chemicals.
Is Shoozas Shield safe on all materials?
Use on suede, nubuck, canvas, nylon, and more. For dyed suede, test a small area first and use with extra care. Do not use on patent leather or vinyl.
Repellent may darken color of suede and nubuck.
Is one coat of repellent enough?
We recommend applying two coats of repellent for best results. Two coats will create a strong shield to protect your shoes from water & stains.
How many pairs can I protect?
About 10-12 pairs (it will depend on the size of the shoes). Shoozas Shield is the market’s largest water repellent spray with 9.5 oz of hydrophobic formula.
Expect shield to fade with use. Re-apply every 5 weeks.
Do I need to re-apply?
Shoozas Shield needs to be re-applied every 5 weeks to ensure that shoes remain protected.